Page 7 - Damage Prevention Journal 2018 Issue 2
P. 7

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Dld You Know - r"" 
. . 0H|0s;a-ihorg
communlcatlon v 
' 9 C I d fE t
|s the Key_ a en aro ven s
EV tee \/Inn
mm one call'~ bcglnmllg in Ruchcxtcr, l\'\’ in lvhv until
tuday, the need to call berote olteglne he» become mmly /»"-"l “'13
enttenehetl ncarly c\.crywh1_'lc Alway.~, the fIr~t .~Xcp Nnrhcld Llcnelo mlunt l'elm\cr.~ cnnttnct
I~ tot cxct1\'t1mr~ to mllmct the one call center and give Klee-ttng

lllforlnatmn nbont then pr()pn~1_'d uxcaxlatlllli pnnett whnt (,v,Vt_,K,,‘ ,V.‘t,,V,‘,,_V
lle1ppL*n>I\cxK,.md how .oon, oletenntne. the xutcc» of the

rL‘.~X ot the pr()cL‘.~~ and \\lhcdmr ll rflxuhx In .1 ~aKL~Iy completed

uxcaxlatloll lttht 1:.

ln n locnl t1rct1,an cxct1\'t1mr ~Il‘l'\p‘yn]t1kL‘> n locnl cnll to the UM boll Dunn:

()pcrt1mr oleoennteol to teeene tlvmc ct1ll.~ when "(me call" t_,m.,d One, ml. gut,

began tmcnng large arca~, L~xct1vat()r.~ were telnetnnt to WV V I [VVV V_V_ VVV “V

lllcllf the ctnt of.) lung dntonee ml], in addltlull to the (wt " * " ‘

or a petcenetl "work alehn " by \\lt1Illng tot utlhKlL‘>(ft1(IlIK\t'

()pcrt1mr~} to Innate and mark then hne. To help tnetnnne ,,t _n, 13,“

rL'.~l~K:\ncL', one call center. lll~tallL*d toll hee nnntben pmvldcd K V I, V 1 R _V U V _,V V V V

bv the telephone :mnpt1nIc~ and nthettnetl them a~ the free "‘P “'.“‘ “W "‘ * ‘"“ * Pm ““‘
path for L*xct1\/atorx to notify The-~c toll free nnmben worn‘ blllcd lntnn nnn‘ l"lI1('t:t1I nlll ho» n }vlW>‘l on H14‘
bv mInIItL*.~ ot u.~t1gL~ l"-‘-in W

once the L'xct1\/ator mntle the cnll and full’-lllcd the duty to notify

the one call eentet, and the center ]7t1\ tulflllcd .t~ rL'.~p()r\.~lblIl[y lnht zt ‘£1

to accilmtcly teeonl the olettnl. ot the plnnnetl cxc:\\'t1llun, “M N, pV,um,,,, L—h_,1p.,w.
notne ot the pclldlng cxCt1\'t1llnI\ nnntbe c()nunuI\lct1[cd to the V V V V‘

()V.Vr\L‘f\ ofbilrlcd Katllltlcx near the pr()pn~cd L'xCt1\/atlnll ote *1 1 ‘W 4“ lW-’«'vl»' « In‘ ~‘«'*ll;'r ll

ln woe l<oche~tet, that on. t1cc()mpll~hcd through mL~al7~ of .\lt.l.1letn:t n t lltlo

tulutypu pnnKcr~ lmkcd by "prlvatc llnL~.~" 7 dedicated, tlneetly

connectetl telephone cIr:ult~ VVV V _

. en-.l to
Nct\\l()rk~ uf prlvaxc lmc~ bccalnu the .~mndt1rd In on [bound D i — _ ,
V V V V V cctnmc Lldxxli, L\p4t

one call etnnntnntenttom Thou clrculb —knm.vn tot then

rL'llt1klIh(v,b|IKlcA]ulrlI1g ~klllct1 lcchnlclt1n~ to lnalmgu / 14::net:tl.«_1.:.ntl

togethet wtth the tnbonnol, toll ttee numbcr~, made up one ot Lnlt cttn r Wall

the lt1rgc~t co.~t~ of opumtlllg n one cnll centet lt \\’t1\ common

toe the m~tofnmn1bcrxl7lp tn none ml! centet to be contpn.eal

or .1 lncwngc tee (xupportlng the upcratlng penonnel, nfflcc

~pt1cL' and ad\'L*rtIxII\g)t1I\d n c()lnmIII\lct1Kl()n tee ttot the p‘..,,., 1:17

lnbound mlhruc nulnbcr~ and the ontbonntl detheoteal :Ir:ult~ ) , “

ttl Ilurtll .-\nnnet1 I\lull\bur~.1\lp IVICL-|ln;;

ln1‘1é$1,Dklahonm one Call (now one Xl1)bcct1n1L*d7cnr.~t 1.,V,,_‘,, ,,,‘Vt

centet In the nntton to dcpluv n lttuu "dIt1I—up" onthonnn ‘ ‘ ’ ’

lnC~.~t1glI\g ~y~tcln untlet thlx ~v~lcm, n rctclvlng pnntet only lwtt-on t Wllll

had to mt1II\lt1II\ a lam] telephone nnmbet tot the one call

cL'ntL*r'~ contpntet to “call” the pnntet and ~cnd n tnewee

Althmlgh totnl thnhnp cmnlnunI:t1[I0n~ wax lnltlally met wlth

olnnpptopnl bv the one call ualzlbllxhlnclvt, the KrClnCI\A1()l\\

co.t \e1vIl7g> tnet prlvatc hne nL*Lw0rk~, and n truck teeoml ot

ernctent petronnnnce ~0on blmlght the whole lr\d|I~h'y amimd

wtth the nthent ot the t1Iln0~l—lnagI:t1Idamtmnxfcr tapablllllcx

or II\Kcrnc[—rcL1lcd tcihnology, all other nmthm1~ of lnbmmd

and outbmllud mlnniumtatlnll lnne been lot .oon wlll he)

con1plclcl\.'obx0lL*tc lt will be tnn to we how .oon and how Kaxt

\\’]M1[V.VL‘ now know ot ax nth zlncud ctnntnnntcnttom tL*c]moIng_\'

e1l.~0Ke1llx by the nnyotle Hang on, tt’. gnlng to he a wlld rldc‘ fig

zula lssue2 ~D:mlat12 mtcntmteonet D 5

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